Refund policy
Refund & Return Policy
Last updated: September 7, 2026
We want you to love your Good Dayz order. If something isn't quite right, we're happy to help.
30-Day Returns & Exchanges
You can request a return or exchange within 30 days of receiving your order.
To be eligible, items must be:
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Unworn and unwashed
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In their original condition
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Free from damage, stains, or odors
Please contact us before sending anything back so we can provide the correct return instructions.
Email: support@good-dayz.com
Exchanges
Ordered the wrong size? No worries.
Contact us within 30 days of delivery and we'll help you with an exchange, subject to availability.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us at support@good-dayz.com as soon as possible.
Please include your order number and photos of the item and the issue.
We'll review the situation and, where appropriate, provide a replacement, exchange, or refund.
Refunds
Once your return has been received and inspected, we'll let you know whether your refund has been approved.
If approved, the refund will be issued to your original payment method.
Please allow additional time for your bank or payment provider to process the refund.
Return Shipping
For returns due to a change of mind, sizing, or personal preference, the customer is responsible for return shipping costs.
If the item is defective, damaged, or incorrect, please contact us before returning it so we can arrange the appropriate solution.
Statutory Consumer Rights
Nothing in this policy limits or excludes any mandatory consumer rights that apply to you under applicable law.
Customers in the European Union may have additional statutory rights, including a statutory right of withdrawal where applicable.
Contact
For questions about returns, exchanges, or refunds:
Good Dayz
Luca Brickenkamp
Apfelstraße 10
33790 Halle
Germany
Email: support@good-dayz.com